Troubleshooting Resources

The following troubleshooting resources are available:

Integration (Bridge) Platform

• Troubleshooting General Bridge Problems
  General issues such as Java heap space and memory allocation

• Troubleshooting Bridge Connection Problems
  Problems connecting to the Bridge web interface or deploying services

• Troubleshooting Bridge Domains
  Issues with Bridge node instances within a Bridge domain

• Troubleshooting Login Problems
  Login failures including user ID, password, and installation issues

• Troubleshooting License Problems
  License validation errors and invalid license keys

xUML Services

• Troubleshooting xUML Services
  xUML service deployment errors, Tomcat exceptions, and SAP library issues

• Troubleshooting Proxies
  Proxy service start failures, port conflicts, and deployment errors

• Troubleshooting Persistent States
  Issues with persistent state objects not being processed

• Troubleshooting Timer and Event Observer Services
  Warnings related to event queues in composite services using timers or event observers

• Troubleshooting XML - UML Class Mapping
  XML parser errors related to character encoding in UML class mappings

Adapters

• Troubleshooting the SQL Adapter
  SQL Adapter errors with various database backends

• SAP Adapter Troubleshooting
  SAP Adapter issues such as reversed IDOC XML/SOAP structures after import

Builder (MagicDraw)

• Troubleshooting the Builder
  Builder project issues such as recovered elements, orphaned proxies, compiler errors, and deployment problems

• Troubleshooting MagicDraw 18
  MagicDraw 18-specific issues including migration and missing types in specification dialogs

Analyzer

• Troubleshooting the Trace Analyzer
  Debugging unexpected test responses in the Trace Analyzer